We charge a 3% platform fee for both Jackpot and Coinflip games. This fee is automatically deducted from winnings and helps maintain the platform and ensure smooth operations.

Absolutely! We use a Pseudo Random Number Generator (PRNG) system that ensures fair and unpredictable outcomes. All our game logic runs on verifiable smart contracts on the Hedera network, making manipulation impossible.

Response times vary by channel: Discord support typically responds within 24 hours (often much faster), while email support takes 1-3 business days. For urgent matters, we recommend using Discord for the quickest assistance.

Connect your HashPack wallet to the platform and ensure you have HBAR in your wallet. Once connected, you can place bets directly using your wallet balance. To add HBAR, you can purchase it from cryptocurrency exchanges and transfer it to your HashPack wallet.

Currently, we support HashPack wallet for the best experience. HashPack is the most popular and secure wallet for the Hedera network. You can download it from the official HashPack website.

Yes, we have minimum and maximum bet limits that are displayed on each game interface. These limits help ensure fair gameplay and manage risk for all players. Limits may vary between different games.

Our platform is available globally, but you must ensure that online gaming and cryptocurrency usage are legal in your jurisdiction. It's your responsibility to comply with local laws and regulations before using our services.